Customer Service

Placing an Order
To place an order on our website, please use our secure on-line shopping basket and enter your credit card information. If you would like to place an order by phone, please call us at (609) 345-5336.

If you have questions regarding any of our products and services, you can email us 24 hours a day, 7 days a week, at info@michalnegrinac.com.

Methods of Payment
We accept Visa, MasterCard, Discover and Amex.

We can also accept cashier’s checks and personal checks. In the event you use a personal check or cashier’s check, please send to:

Michal Negrin Atlantic City
One Atlantic Ocean Space No.108
Atlantic City, New Jersey 08401

All orders by check or money order will be shipped upon receipt of payment.

Sales Tax
Sales tax will only be assessed for orders that are shipped within the state of New Jersey
(7%)
This is due to the fact that our Boutique is in New Jersey. All other states and countries are tax-exempt.

Shipping/Express Shipping
Michal Negrin Atlantic City process orders Monday through Friday, excluding Holidays. We ship via ground service by UPS. Multiple ordered items may ship in separate packages.
Most items are shipped within 3-5 working days but please allow up to 14 working days for your delivery to arrive at your door. Any special ordered items will take longer and delivery times could be as long as 14-21 working days.
Defective Merchandise
Satisfaction is extremely important to us. The items you’ll receive are of the high quality products, in excellent condition. 100% guarantee all products against defects in materials and craftsmanship. Freight damages or product defects must be reported to us within 5 days of receipt of your order.

Return & Exchange Policy
We pride ourselves in carrying high quality items and we hope that you will be pleased with your order. If you need to return something, please send an email to info@michalnegrinac.com or call us at (609) 345-5336 within 14 days of receiving your order for a store credit or an exchange. No refunds are issued once items are shipped. We will accept authorized returns within 14 days as long as the items are unused and in the original packaging and undamaged with a sales receipt.